Terms and Conditions

Effective Date: June 10, 2025

These Terms and Conditions (“Terms”) govern your access to and use of Mid City Cleaning of Baton Rouge LLC’s website and services.

1. Services

Mid City Cleaning of Baton Rouge LLC provides professional residential and/or commercial cleaning services within Baton Rouge, Louisiana, and surrounding areas. By booking our services, you agree to comply with these Terms.

2. Booking and Payment

All appointments must be scheduled in advance. Payment is due at the time of service unless otherwise agreed. We reserve the right to cancel or reschedule bookings due to unforeseen circumstances.

3-A. Cancellations

Cancellations made within 24 hours of the appointment time may incur a cancellation fee. 

3-B. No-Refund & Satisfaction Resolution Policy

Refunds are not provided once services have been rendered, as labor, staffing, scheduling, and operational costs are incurred regardless of outcome. However, we stand behind our work and are committed to client satisfaction. Any service concerns must be reported within twenty-four (24) hours of completion to qualify for resolution. When reported within this window, we are happy to return and address documented issues at no additional charge in accordance with our satisfaction guarantee.

4. Consent to Communications

By submitting your contact information through our website or service forms, you agree to receive communications from us, which may include:

• Service reminders and confirmations
• SMS messages for promotions, alerts, and updates
• Emails related to services or company announcements

You may opt out at any time by replying STOP to a text or emailing: office@midcitymaidsbr.com.

5. Use of Website

You agree not to misuse our website or attempt to disrupt its operation. Unauthorized use or reproduction of site content is prohibited.

6. Limitation of Liability

Mid City Maids Baton Rouge is not liable for:

• Any indirect, incidental, or consequential damages
• Customer-provided materials or environments not under our control
• Delays caused by factors beyond our control

7. Governing Law

These Terms are governed by the laws of the State of Louisiana. Any disputes will be handled in the appropriate courts of East Baton Rouge Parish.

8. Move-In/Out Cleaning Outcome Disclaimer

Client acknowledges and agrees that all cleaning services are performed in accordance with accepted industry standards and are not intended to achieve or represent a condition of perfection. Client further acknowledges that cleaning services are limited to the removal of dirt, dust, and debris, and do not include the repair, restoration, or remediation of damage, wear and tear, staining, or other pre-existing conditions. Client further acknowledges that any inspection conducted by a landlord or property manager is inherently subjective and may be based on standards or expectations beyond those of the Company. Accordingly, the Company makes no representations or warranties, expressed or implied, regarding the return of any security deposit or the avoidance of cleaning or related charges imposed by a landlord or property manager, and shall not be held liable for any such determinations or outcomes.

9. Contact

For questions or concerns regarding these Terms, contact us at:
 office@midcitymaidsbr.com
 (225) 332-8063